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Outsourcing & Consulting

Full Service IT Support

ON-PREMISE & REMOTE SOLUTIONS


Single vendor, multi-service managed support contracts.
Leverage access to leading edge IT knowledge and capabilities at a lower cost versus hiring.
Supplement staff with product and functional area expertise.
Hardware and software project consulting.
Eliminate or reduce in-house IT staff.

IT Outsourcing
As IT becomes an increasingly critical component to any business, Level 8 Technology’s outsourcing options can provide continuity peace of mind, consistent and known expenses and access to much wider and deeper IT expertise versus hiring or expanding in-house staff. From SMB to large enterprise, we are adept at support solutions that offload all of your IT needs, to specific pieces of the IT support puzzle. Allow our staff to be your IT department, or to supplement yours in areas such as collaboration, VoIP and security where specific brand and solution knowledge can become an in-house continuity liability. Our experts will work with you to identify your core needs and craft a support solution that gives you a competitive business edge.

 

Enterprise Information Management
Level 8 Technology is an M-Files partner. Allow us to present a world-class enterprise information management solution as an option. M-Files is more than just document management. It allows you to manage everything in your business. We can help your enterprise find, share, and secure documents and information, even in highly regulated industries. M-Files is workflow based, and built with a Microsoft SQL back end, making it powerful and scalable. M-Files can also be deployed on-premise, in the cloud on Microsoft Azure, or as a hybrid solution. With customers in over 100 countries, M-Files is not only a globally proven product, but also a 2015 Gartner Magic Quadrant product for ECM.

 

Project Consulting
At Level 8, we work hard to ensure that our team members have a wide range of product and industry understanding. We utilize that knowledge daily to help our customers manage projects of all sizes and to navigate the complexities of todays IT marketplace. Companies want to spend their time managing business operations, and leave IT project details to a trusted partner.

Our decades of project management heritage, along with our converged approach to the IT market, allow us to be a single source of contact for infrastructure hardware and software project consulting. We have real world expertise in overseeing complex infrastructure projects involving multiple vendors and sub-contractors. We are a Class-A contractor and well equipped to manage projects from planning, to CAD work, to execution including insurance, safety and risk management.

We can also work hand-in-hand with senior management or operational staff to navigate the confusing world of IT and find relevant and cost effective solutions that can increase operational capacity and consistency, meet a back-end or operational need, or help increase margins making you more competitive in today’s business climate.

 

Managed Services
Level 8 covers the full depth and breadth of managed services with the hardware and software tools and experienced network specialists to meet all of your managed services needs. From network and asset management, to full help desk management with ticket generation and tracking, to backup, email and spam filtering solutions, we can structure managed services contracts within any of our converged business operations, as well as provide a more integrated solution across any of our service areas.

 

Application Development & Integration
Level 8 has in-house programming skills in PHP, C#, Python, PowerShell and Bash and integration with MySQL, MS SQL, PostgreSQL, MongoDB and Redis, among others. We can apply these skills across the many products that we represent, some of which are open, while others feature an available API (application program interface) which allows us to create links between that product and other products, or to a custom developed web application. Level 8 has the in-house talent to discuss any business need you may have, and how we can approach fulfilling that need through BPI (business process integration).

Your organization is unique, and that creates unique needs. The technology products we represent are built to be integrated. One of the things we do well is working with our customers as a partner. Customers that regularly include us in their IT and operational discussions give us the opportunity to apply our perspective and experience to their unique needs. From simple functional product tweaks, to custom web apps that aggregate data from multiple sources, to complex software integrations, quality communication with our customers has proven to yield solutions that often save man hours, improve a business workflow and/or lead to direct revenue and expense gains.

LEVEL 8 TECHNOLOGY

We are a class A contractor with 40 years of project management heritage. We blend several areas of distinct experience into a company focused on converged IT services in the enterprise organization. From layer 1 (or level 1) wiring infrastructure to layer 8 (or level 8), the human layer, we are a dedicated group of cross functional employees that caters to organizations that are interested in best in class solutions delivered by a company adept at all facets of IP infrastructure. Contact us now to discover your solution!

LICENSES

VA 11-9893

PROJECT HIGHLIGHT

Large School System - We’re providing an electronic security solution to a large 20+ school system. Level 8 developed a full solutions design including video tie-in to the county’s 911 center, interior and exterior camera placement for each school, exterior door access control and network infrastructure including racks, rack servers and wireless communication for remote camera locations. Level 8 is providing all product and installation services including structured cabling during the multi-year project.

PARTNER HIGHLIGHT

eZuce - Born out of the sipXecs open source VoIP project, eZuce delivers innovative and cost effective real-time communications and collaboration solutions. They are fully committed to the commercial open source model, contributing code and support to the sipXcom project. Their products include Uniteme (UC, including telephony, audio conferencing, IM and unified messaging), Viewme (visual collaboration, including videoconferencing and webinars) and Reachme (help desk and contact center).