Services
What We Do
Level 8 Technology...We are the human layer. Our people make the difference
Level 8 is a converged IT infrastructure services firm that offers installation and support for IP and security-based solutions. We broadly divide between infrastructure projects and ongoing support across several functional areas of expertise including:
Certified Structured Cabling
Wired and Wireless Network Design and Build
Physical Security
Video Security Systems
Access Control Systems
Alarm Systems
Full Perimeter Security Including Gates
VoIP Phone Systems & Collaboration
IT Outsourcing
Tier 1-3 Helpdesk Support Across All Traditional IT Services
Remote, Field and Blended Contract and T&M Support for Networks & Physical Security
Full Suite of Managed Services: User, Network, RMM, Backup & Business continuity.
Our Goal
Our goal as Your Technology Success Partner is to handle the complete design and installation/oversight as well as ongoing support for our customer’s core IT and security infrastructure. We have a unique blend of network and field expertise based on the strategic hiring of industry veterans with cross-functional knowledge. Our approach allows us to consolidate the roles of multiple support and service providers into a single contract source. The wide range of institutional knowledge we can develop for our customers enables us to provide multiple levels of support very efficiently and cost effectively versus other providers. We pair this with a family-owned culture driven by long-term customer and vendor relationships.
Team Work
Your site needs a team of professionals with the ability to expertly design and install electronic access control, network infrastructure, gates, perimeter crash barriers, outside plant infrastructure, video surveillance, and more.
We are a full-service I.T. and Facility Integration firm that specializes in the service areas below. We have a broad range of functional expertise across an equally broad range of business and industry types. We enter each customer relationship, project and/or contract as a true partner following our simple, yet proven approach of listening first, planning second, and then executing.
Services
Structured Cabling
As a Belden Partner Alliance certified installer our structured cabling projects are backed by Belden’s 25-Year Product Warranty and Lifetime Application Assurance for Copper and Fiber
Network Infrastructure
We are one of the fastest growing Meraki dealers on the East Coast, supporting Cisco Meraki’s cloud managed solutions in multiple mid-level enterprise environments. Offering Dell, HP, Lenovo and Cisco products allows us to deliver the very best in today’s desktop, laptop, and server systems and SonicWall’s next generation security appliances are trusted by thousands of businesses just like yours.
IT Outsourcing \ Managed Services
Whether your business has in-house I.T. leadership or you need a full outsourced I.T. solution, Level 8 Technology’s 24/7 Help Desk can provide the support needed to keep your facility’s systems secure and updated.
Our managed services offerings include the full array of Microsoft products (Microsoft 365, Office 365, Azure, Sentinel One, etc.), RMM, remote support, security, backup, business continuity and others. We work with a number of leading manufacturers and providers in the industry. Our support covers all our service areas and we can structure remote only, field only or blended support contracts that can include both contract and T&M components to fit our customer’s operational and/or expense needs.
Automated Perimeter Security
Gate Operators – Installation, service and preventative maintenance on multiple manufacturer’s systems.
Crash Rated Devices – You need the best and brightest team on your side to ensure your rated systems are installed and operate in the safest manor possible.
System Design – Experienced team to design quality systems to meet all UL325 standards at an economical cost.
Fiber Optics
Whether a new install or repairing a cut line, we have the trained technicians and equipment to provide distribution, outside plant, and ISP level services. Our service trucks carry supplies to repair most fiber optic emergency situations. Both mechanical or fusion installs and repairs are done inhouse by our own technicians.
Electronic Security & Fire
Access Control – Service and installation of a large variety of access control systems. We proudly represent Malibu, Avigilon, Axis, and RS2 for our new installations with the ability to provide support for over one hundred other manufacturers.
Fire Alarms – Offering traditional and addressable control panels covering multiple manufacturers. Sole source cellular and internet monitoring are popular add-ons that can be retrofitted into your facility.
Intrusion Detection Systems – We can provide the 21st century solutions to your security needs.
Video Surveillance – Installation and maintenance of camera systems. Whether analog, IP, wired, or wireless, we have you covered!
VoIP & Collaboration
We design, install and support voice over IP phone systems. We utilize both commercial and open-source software PBX’s that are very cost effective and can start small and scale if needed.
Cellular & Distributed Antenna
Many of the areas we service and support have extremely poor cellular signal strength. We install, service, and support Wilson Pro, the industry’s largest manufacturer of cellular repeater and booster equipment. Life-Safety and client satisfaction are often the reasons we begin discussions on a Distributed Antenna System for cellular and radio networks within new and existing facilities. We work with several of the largest and most respected names in the DAS marketplace to bring end-to-end communications back into your facility.
Core Drilling, Concrete, and Construction
Self-performing our own concrete, core drilling, excavation, mole and trenching we can control the timeline and quality of the work required to support the foundation of your projects.
Electrical
Experienced in commercial and industrial environments, we can deliver the requirements of projects up to 480VAC.
Motor Controls
Process Controls
Installation of switchgear and motor control centers
Lighting installation and lighting controls
Power distribution
IT Outsourcing & Managed Services
We can either help manage tier 2 and 3 items for customers with in-house IT staff, or we can provide tier 1 end user level hardware rollout and support for customers that prefer to outsource those functions. Our support covers all our service areas and we can structure remote only, field only or blended support contracts that can include both contract and T&M components to fit our customer’s operational and/or expense needs.
Our managed services offerings include the full array of Microsoft products (Microsoft 365, Office 365, Azure, etc.), RMM, remote support, security, backup, business continuity and others. We work with a number of the leading manufacturers and providers in the industry and can tailor solutions to fit any business vertical or need.